Enrollment support
Need help enrolling in your company’s benefits during annual enrollment, a life event or if you’re newly hired?
Ask Your Advocate Team
Maximize your healthcare benefits with the help of a team of licensed healthcare advocates.
Gallagher is ready to help you get the most from your benefits program by providing support from an advocate at no cost to you. Get assistance with:
Provider search
Do you need help finding an in-network or specialty provider?
Insurance cards
Are you missing your insurance cards, need replacement cards or need to get in touch with an insurance carrier?
Prescription/pharmacy issues
Is the pharmacy telling you that your medication is not covered or charging you the full price? Do you need help getting a pre-authorization for your medication?
Benefits questions
Do you need help with specific benefits questions relating to how plans work, coverage questions or in-network benefits?
Claim/complex issues
Are you unsure if your insurance will pay for a certain procedure? Do you have a complex situation and need assistance with an appeal, billing coding issue or out-of-network claim?
Eligibility rules
Who can be covered under the plan and when?
Nurse advocacy
Do you need assistance with a medical diagnosis, treatment options, pre-authorization issues, specific benefits or drug denial?