City of San Rafael

Job class specification

Job title: Associate Management Analyst

Summary

Under the direction of the assigned department head or management position is responsible for performing a variety of responsible, complex, professional analytical duties involving research and analysis relating to operating procedures and practices, organization, program data, budgetary requests or a variety of operational issues to recommend an appropriate course of action. Related work is assigned.

Class characteristics:

This class is designed for professional level, administrative positions performing complex, analytical work. This is the entry level classification in the Management Analyst series. The Series includes Associate Management Analyst, Management Analyst, and Senior Management Analyst. Depending upon assignments, some positions may be permanently allocated to this level and some positions may be designated as flexibly staffed at various levels in the series.

Incumbents receive general supervision while performing tasks of moderate difficulty. All findings and recommendations are subject to final review and approval. This classification is designated as confidential and incumbents may become involved in activities associated with, or perform duties relating to, the collective bargaining process. This class is distinguished from the Administrative Assistant job family, which is designed for administrative generalist positions assignments under general supervision. Administrative Assistants act as the day to day clerical/administrative support person for a department or unit. Their focus is to attend to the daily activities required to run an office.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Plans, organizes, coordinates and implements day to day program assignments independently.
• Conducts research, collects data, and analyzes work procedures and policies; interprets data from various internal and external data sources to evaluate and make recommendations for improving the effectiveness of assigned programs.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes as necessary based on this analysis.
• Develops program manuals, comprehensive reports, handouts, flyers, newsletters, and other documents for communicating program information.
• Serves as a department website content developer and reviewer and participates on the City’s technology team.
• Drafts and publishes authorized social media posts consistent with City messaging, and responds to citizen inquiries on behalf of the Department.
• Plans and coordinates civic engagement events.
• Coordinates and participates in training of other personnel.
• Interacts with other city staff, city council, community representatives, and citizens regarding programs.
• Uses personal computer to type reports, memos, emails, etc., and to maintain statistical data.
• Performs related duties as required.

Knowledge of:

Principles and practices associated with administration, organization, and management; research methods, techniques, statistical and other work measures; modern office software programs including but not limited to Microsoft Word, Outlook, and Excel; and quality improvement processes, performance measurement techniques for public sector services and programs.