Job Description
OPERATIONS AND MAINTENANCE MANAGER
DEFINITION
Under general direction from the Assistant Director of Public Works, the Operations and Maintenance Manager plans, directs, manages, organizes, and monitors the Public Works operations and maintenance activities and staff, including streets, parks, drainage, pump stations, facilities maintenance and related construction activities; and provides complex administrative support and technical assistance to the Director of Public Works.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. This list is meant to be representative, not exhaustive.
- Directs the division work plan, projects and programs on a day-to-day basis as well as monitors workflow and reviews & evaluates work performed by maintenance personnel.
- Confers, assists and advises other Public Works personnel on proposed improvements, and problems related to Public Works assets including but not limited to streets, parks, pump stations, drainage facilities and facilities.
- Acts as a project manager for informal maintenance construction related to tree trimming, landscape maintenance, emergency storm repair, facility repair and other contracts as assigned.
- Develops and implements divisional goals, objectives, policies and procedures as well as reviews and recommends changes in organization and rules.
- Reviews plans for public works improvement projects related to maintenance activities.
- Schedules work crews to manage multiple works zones throughout the city in order to effectively maintain all levels of service for City streets, parks, drainage facilities and buildings.
- Develops and evaluates supervisory staff overseeing field personnel and ensures the development of maintenance staff.
- Provides technical information the City Staff, Council Members and the public; writes staff reports related to maintenance planning and scheduling; and prepares complex and sensitive reports and recommendations.
- Responds to and resolve difficult citizen inquiries and complaints.
- Meets with the public in small and large groups to discuss City Public Works policies, practices and problems.
- Proactively determines need for new equipment and facilities, major repair and rebuilding projects.
- Assists in the preparation and administration of the divisional budgets; develop budgetary program goals and objectives; review budgetary concerns and requests; advise Director of any anticipated deviations; review and approve expenditures.
- Manages and assists with the processing of project invoices, budgets, timesheets and financial documentation to facilitate maintenance activities.
- Coordinates Public Works activities with other City departments, State and County agencies.
- Supervises the development, administration and enforcement of departmental responsibilities in such matters as safety and emergency preparedness.
- Selects, supervises, trains and evaluates field maintenance subordinates.
- Performs related duties as assigned.