City of San Rafael

Job Class Specification

Job Title: Mail and Store Clerk

SUMMARY

Under direction provides mail processing, postal services and package shipping/receiving and receives, stores, and issues supplies from store room.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Receives incoming mail, processes and delivers to departments.
  • Receives incoming packages, verifies purchase order and back order items, and delivers to departments.
  • Prepares data and performs data entry on automated equipment.
  • Picks up and processes outgoing mail and packages and delivers them to post office.
  • Processes packages for shipment.
  • Assures correct postage is affixed to mail for proper delivery.
  • Prepares shipping documents and special mailing documents, such as certified and special delivery.
  • Prepares and verifies postage charge data for accounts payable.
  • Confers in person and by telephone with users concerning mailing, postal service and shipping issues.
  • Operates and maintains postage equipment and other office equipment used in mailing and shipping.
  • Signs for delivery of mail and packages.
  • Instructs staff in bulk mail and other mailing procedures.
  • Counts and sorts supplies to verify receipt of items on requisition or invoices.
  • Stores articles in supply room.
  • Fills orders or issues supplies from stock.
  • Prepares periodic, special, or perpetual inventory of stock.
  • Requisitions articles to fill incoming orders.
  • Marks identifying codes, figures, or letters on articles.
  • Determines methods of storage, identification, and stock location.
  • Moves or transports material or supplies to other departments.
  • Maintains inventory and other stock records.
  • Performs related duties as required.

KNOWLEDGE OF:

Postal and shipping regulations and requirements. Operation of equipment required for mail processing and shipping. Storage of supplies. Staff and location of departments. Department operations and policies. Laws and regulations related to activities. Operation of office equipment and software. Telephone etiquette. General office procedures.

ABILITY TO:

Operate and maintain postal and shipping equipment. Read, understand and apply postal regulations. Maintain storage area. Interpret and explain polices & procedures. Prepare and maintain records and files. Establish and maintain effective working relationships with others. Meet schedules and time lines.