Job title: Administrative analyst

Summary

Under the direction of the assigned department head or management position is responsible for performing a variety of responsible, complex, professional administrative staff duties. Work assigned may be in a specific program area and/or to perform administrative duties in support of the assigned department, including research and analysis.

Distinguishing characteristics

This class is designed for professional level, administrative positions performing complex, analytical work. This is a journey level class that is expected to function independent of ongoing supervision. This class is distinguished from the Administrative Assistant series. Administrative Assistants act as the day to day support person for a department or unit. Their focus is to attend to the daily activities required to run an office. An Analyst works in a longer time frame than daily or weekly. The focus of an Analyst is on programs and projects, research and analysis of data, and the preparation and presentation of findings and recommendations.

Essential duties and responsibilities

include the following. This list is intended to be illustrative and does not represent an exhaustive list of duties and responsibilities. Incumbents may not perform all duties and responsibilities listed. Other duties may be assigned.

• Plans, organizes, coordinates and implements day to day program assignments independently.
• Conducts research, analyzes data, and presents conclusions and recommendations.
• Analyzes federal and state laws and regulations as they relate to assigned programs and develops and implements changes.
• Develops program manuals, comprehensive reports, handouts, flyers, newsletters, and other documents for communicating program information.
• Composes and reviews department website content; maintains the department website.
• Drafts and publishes authorized social media posts consistent with City messaging, and responds to citizen inquiries on behalf of the Department.
• Plans and coordinates civic engagement events.
• Participates in the training of clerical personnel. May provide work direction to others.
• Prepares comprehensive written reports regarding program activities.
• Educates and engages with other city staff, city council, community representatives, and citizens.

Knowledge of:

Principles and practices associated with administration, organization, and management.

Research methods, techniques and statistical and other work measures.

• Department goals, objectives, policy and procedure
• Effective oral and written communications methods
• Operation of Personal Computers and related software
• Statistical, research and survey methods
• Policies and objectives of assigned programs
• Advanced secretarial and administrative methods
• Principles of training and work direction
• Coordination of clerical assignments
• Modern office practices and procedures