- Techniques and principles of effective interpersonal communication.
- Principles and practices of good customer service.
- Principles and methods of report writing.
- Principles and practices of working safely.
- Pertinent local, State and Federal laws, ordinances, City functions, policies, rules and regulations.
Ability to:
- Organize, plan, schedule and implement administrative and accounting technical operations/activities and related special projects.
- On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; research, identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
- On a continuous basis, sit at desk and/or stand for long periods of time; intermittently twist to reach office equipment; and write or use a keyboard to communicate through written means; perform simple grasping and fine manipulation; use telephone; run errands; lift or carry weight of 10 pounds of less.
- Intermittently, review documents; observe, identify, analyze and problem solve; understand, interpret and explain department policies and procedures to the public and staff.
- Process data and documents related area of assignment; perform budget and audit assistance functions; research needed information.
- Understand the organization and operation of the City and of outside agencies as necessary to assume assigned technical responsibilities.
- Accurately and quickly input detailed data; perform mathematic computations; use specialized software, word processing, spreadsheets, databases, and 10 key adding machines.
- Interpret and apply administrative and departmental policies, laws and rules; analyze situations carefully and adopt an appropriate, effective course of action.
- Provide high quality, economical services to the community, placing emphasis on responsive customer service.
- Foster an environment that embraces diversity, integrity, trust and respect.
- Be an integral team player, which involves flexibility, cooperation and communication.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Work with various cultural and ethnic groups in a tactful and effective manner.
- Communicate clearly and concisely, both orally and in writing.
- Maintain a high level of discretion with a wide range of sensitive information and material routinely encountered as part of work assignments.
- Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintenance of safe housekeeping in personal and common workspaces.
- Operate personal computer with proficiency and familiarity.
Education and/or experience:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Two years of increasingly responsible technical level experience in accounting or finance to demonstrate possession of the required knowledge and abilities. Experience performing fiscal record keeping or accounting work in a government finance environment is desirable.