City of San Rafael

SUMMARY:

The Volunteer Program Assistant is responsible for coordinating many aspects of the City of San Rafael Volunteer Program under the supervision of the Sustainability and Volunteer Program Coordinator. The incumbent organizes and participates in the recruiting, interviewing, selection, training, placement and recognition of volunteers for both City departments and community programs.

CLASSIFICATION CHARACTERISTICS:

This single job class position is designed to assist in the coordination of a city-wide volunteer program and organize volunteer operations in the community.

SUPERVISION RECEIVED AND EXERCISED:

General policy direction is provided by the Sustainability and Volunteer Program Coordinator. The position may supervise volunteers placed in various City departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Confers with City department representatives to determine volunteer needs and assists in the development of job descriptions for volunteer positions.
• Recruits, screens, interviews, selects, and trains volunteers for the City’s program or assists departments with this process.
• Assists in developing and revising City policies and procedures relating to the Volunteer Program.
• Oversees maintenance of the Concierge desk at City Hall.
• Provides follow-up and continuing support for volunteer placements.
• Monitors the program budget.
• Prepares and places publicity to attract volunteers, including maintaining the Volunteer Program website.
• Plans and implements volunteer recognition activities and events, including preparing and securing publicity notices.
• Provides information and referral services about the Volunteer Program to the general public and City employees.
• Works with neighborhood and community groups to develop and implement volunteer projects in San Rafael.
• Works actively with the community to create partnerships to support City initiatives such as anti-litter campaigns, neighborhood beautification, disaster preparedness, etc.
• Directs and administers community volunteer events.
• Maintains a variety of records, statistics and reports.
• Makes public presentations regarding the Volunteer Program and specific initiatives.
• Performs related duties as required.

KNOWLEDGE OF:

• Program management.
• Methods and techniques used for recruiting. Interviewing techniques.
• Data collection methods.
• Marketing and public relations.

ABILITY TO:

• Supervise volunteers and apply principles of leadership and supervision.
• Establish and maintain effective working relations with those contacted in the course of the work.