Knowledge of:
- General organization and functions of City government
- Standard office administrative and secretarial practices and procedures
- business letter writing and English grammar, spelling, and punctuation
- Operation of common office equipment
- Record keeping, report preparation, and filing systems and methods
- Policies and procedures related to the department to which assigned
- Basic business data processing principles and the use of word processing equipment
- Principles and practices of supervision
Ability to:
- Provide varied complex secretarial and office administrative assistance to elected and appointed officials of the City.
- Use initiative and independent judgement within broad guidelines.
- Establish and maintain effective working relationships with those contacted in the course of the work.
- Research and compile a variety of informational materials.
- Organize, prioritize, assign and review the work of clerical and related support staff.
- Compose correspondence independently or from brief instructions.
- Maintain accurate records and files.
- Type at a rate of 65 words per minute from printed copy.
- Organizing work, setting priorities, meeting critical deadlines and following up assignments with a minimum of direction.
- Taking stenographic dictation at a rate required by the department.
Education and/or experience:
A typical way of gaining the knowledge, skill and ability outlined above is: Equivalent to graduation from high school and five years of responsible secretarial or office administrative experience reporting to a high level manager. Business or secretarial school training preferred.
Language skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.