Roxana Vale
Senior Accessibility and Civic Technology Designer
Open to civic design leadership
Accessibility, design systems, and public-service content.
Designing accessible digital experiences for public-serving organizations. Roxana pairs service design, research, and inclusive systems thinking to help civic teams ship clearer, more usable services.
9+
years in product and service design
WCAG
2.2 and Section 508 accessibility practice
Civic
services for residents, schools, and agencies
Resume
Experience
Skills
Education
Experience
Designing public services people can actually use
Lead Designer, Digital Services
City of San Francisco
Led design for citywide services used by millions of residents. Established accessibility standards and a shared component library. Partnered with product and engineering to ship inclusive, usable experiences.
2021 - Present
Senior Product Designer
Code for America
Designed and shipped digital tools for civic engagement and public benefits. Conducted user research and usability testing with diverse communities. Mentored designers and advanced inclusive design practices.
2018 - 2021
Product Designer
IDEA Public Schools
Designed internal tools that improved educator workflows. Collaborated across teams to simplify complex information.
2016 - 2018
Skills
Accessibility, structure, and service clarity
Accessibility strategy
WCAG 2.2 and Section 508
Design systems
User research
Content strategy
HTML/CSS
Figma
Prototyping
Stakeholder collaboration
Education
Background
Master of Design in Interaction Design
California College of the Arts - 2016
Bachelor of Arts in Sociology
University of California, Berkeley - 2012
