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How To Email an inmate via Inmatesales.com

  • Go to inmatesales.com
  • Either create an account if not done already, or login to your account
  • Once logged into your account you will need to purchase Email Credits if you have not already done so
Screenshot showing Email Balances with Add Credits button
  • Follow the steps on screen to purchase email credits. Credits are used to send an email and cost 1 credit per 1 email sent
  • Once you have purchased email credits or you already have credits you can select “Send Email” to go to the portal to send emails
Screenshot of Send Email icon button
  • You are now on the portal to send email to an inmate
    • Home – This is the main menu
    • Policies – This is where the jail email policies are found
    • Request Access – You start here by first requesting access from the jail to email the inmate
    • Mail Box – This is where you can send and receive emails
Screenshot of InmateSales portal navigation bar
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