2)
Provide name, address, and telephone number of the user or designee, who can be called in an emergency, 24 hours a day; and a contact for a key holder or other emergency contact who will respond immediately.
3)
Provide an electronically submitted list of the most current contact information of all Alarm Users who the Alarm Company is currently servicing within 90 days from enactment of this ordinance. This information will be e-mailed or downloaded to a mobile downloading device and delivered to the Vigo County Sheriff's Office. After the initial disclosure of Alarm Users, it will be the responsibility of the Alarm Company/s to update this contact information every March 1st (with the exception of March 1st, 2012), June 1st, September 1st, and January 1st each year thereafter, while this ordinance is in place.
(b)
Ninety (90) days after the enactment of this Ordinance the alarm installation companies shall, on all new and upgraded installations, use only alarm control panel(s) which meet SIA Control Panel Standard CP-01. Use of system which does not meet SIA Control Panel Standard CP-01 shall be subject to punishment as unlawful equipment.
(c)
Prior to activation of the alarm system, the alarm company must provide instructions explaining the proper operation of the alarm system to the alarm user.
(d)
Provide written information of how to obtain service from the alarm company for the alarm system.
(e)
AN alarm company performing monitoring services shall:
1)
Attempt to verify, by calling the alarm site and/or user by telephone, to determine whether the alarm signal is valid before requesting dispatch. Telephone verification shall require, as a minimum that a second call be made to a different number, if the first attempt fails to reach an alarm user who can properly identify themselves to attempt to determine whether an alarm signal is valid, EXCEPT in the case of a panic or robbery-in-progress alarm, or in cases where a crime-in-progress has been verified by video and/or audible means.
2)
Provide address, when available, to the communications center to facilitate dispatch and/or cancellations.
3)
Communicate any available information about the location of the alarm.
4)
Communicate a cancellation to the communications center as soon as possible following a determination that a response is unnecessary.
3-59-4: Prohibited Acts
(a)
It shall be a violation of this ordinance to activate an alarm system for the purpose of summoning law enforcement when no burglary, robbery, or other crime dangerous to life or property is being committed or attempted on the premises, or otherwise cause a false alarm.
(b)
It shall be unlawful to install, maintain, or use an audible alarm system which can sound continually for more than 10 minutes.
(c)
It shall be unlawful to install, maintain or use an automatic dial protection device that reports, or causes to be reported, any recorded message to the Vigo County Sheriff's Office.
(d)
Any person or company found, by a court of competent jurisdiction, to be in violation of this section shall be subject to citation and fine of up to One Hundred Dollars ($100.00) per violation.