City of San Rafael

Job Class Specification

Job Title: Library Assistant I/II

SUMMARY

Under general supervision, performs a variety of paraprofessional library work related to the circulation of materials; assists patrons; supports programs, outreach, and marketing of library services; and performs related work as required.

DISTINGUISHING CHARACTERISTICS:

Library Assistant I is the entry-level classification of the series. Initially under close supervision, incumbents learn and perform a variety of duties related to the circulation of library materials, assist patrons with circulation and basic information requests, and refers questions to higher-level staff when appropriate. Incumbents may assist with one or more of the following areas: programming, outreach, marketing, and collection maintenance. As experience and proficiency are gained, there is greater independence of action within established guidelines.

Library Assistant II is the advanced journey level class of the series. Incumbents at this level are required to be fully trained in all procedures related to assigned areas of responsibility and are expected to independently perform the full scope of duties required. Incumbents may provide direction to entry-level paraprofessional library staff and volunteers.

Positions in the Library Assistant I/II series are flexibly staffed; progression to the higher level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management and budget approval for progression to the higher level.

EXAMPLES OF TYPICAL JOB FUNCTIONS:

The typical job functions of the classification may include, but are not limited to, the functions below and are subject to changes in operational necessity.

  • Perform basic and mid-level work related to the circulation of materials both physically and in the electronic Integrated Library System.
  • Assist patrons with a variety of requests, including circulating materials; patron accounts; basic reference and readers’ advisory; and accessing library materials, databases, and technology. Refer complex requests or questions to higher-level staff when appropriate.
  • Accurately sort and shelve books and other library materials according to the library’s classification systems and verify proper shelf arrangement of materials.
  • Enforce library guidelines and policies to ensure a safe and welcoming environment for all library visitors.
  • Operate cash register, dispense accurate change, balance cash drawer, and/or prepare cash for bank deposit.
  • Administer library card applications and maintain accurate patron record.
  • May assist with library programs, events, and outreach.
  • May assist with library marketing and promotional efforts.
  • May assist with the work of technical services.
  • May assign and coordinate work assignment(s) of entry-level paraprofessional staff or volunteers.
  • Perform established opening and closing routines.