• Represents the library at community and professional meetings; seeks input from local groups and individuals regarding library policy and processes.
  • Supports library facilities operations and management.
  • Performs related duties as required.

KNOWLEDGE OF:

  • Library circulation and technical services processes and procedures.
  • Library collections and database management.
  • Principles, practices, and techniques for providing customer service within a public library environment.
  • Principles and practices of staff supervision, including selection, scheduling, training, and evaluation of employees.
  • Modern public library operational systems, including integrated library systems, automated cataloging and processing systems, reciprocal borrowing systems, automated materials management systems, and modern electronic recordkeeping systems.
  • Techniques for collecting data on key performance indicators, records maintenance, and report preparation.
  • Standard office practices and procedures, including the operation of standard office equipment.
  • Facility, vendor, and contract management practices.

ABILITY TO:

  • Contribute to a work culture of innovation, inclusiveness, and customer service.
  • Coordinate, evaluate, and enhance library support services and operations.
  • Build a collaborative team culture.
  • Plan, supervise, review, and evaluate the work of assigned staff.
  • Train and mentor staff.
  • Identify and analyze data and develop effective processes and services based on data.
  • Perform technical library tasks and operate computerized and other library equipment with speed and accuracy.
  • Interpret, apply, and explain established City and Library policies and procedures effectively and diplomatically.
  • Establish and maintain cooperative and effective relationships with those contacted in the course of the work.
  • Identify problems and develop effective solutions.
  • Set priorities, meet deadlines, and make sound decisions.
  • Prepare clear and concise reports, correspondence, procedures, and other written materials.
  • Use online resources and computing devices.
  • Communicate clearly, effectively, and professionally, both orally and in writing, in all formats and media.

EDUCATION and/or EXPERIENCE:

Any combination of experience and training that would likely provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills, and abilities is:

Equivalent to an associate’s degree with coursework in library science or a related field.

AND