QUALIFICATIONS: An example of acceptable qualifications:
Completion of secondary education and experience which indicates a knowledge of radio dispatching; FCC rules and regulations; demonstrable ability to communicate in verbal form; multi-task oriented person.
LICENSURE OR CERTIFICATION REQUIREMENTS:
MINIMUM ACCEPTABLE CHARACTERISTICS: (* indicates developed after employment)
Knowledge of: FCC rules and regulations; public safety radio dispatching procedures; communications techniques; LEADS computer operations and requirements; data processing techniques and procedures; law enforcement procedures and methods; office practices and procedures; organizational policies and procedures; certification/licensure requirements; records preparation and management; local geographical area.
Skill in: computer operation; word processing; operation of multi-band base radio; LEADS computer terminal; data entry.
Ability to: define problems, collect data, establish facts, and draw valid conclusions; carry out detailed but basic written or oral instructions; handle frequent public contacts in a tactful manner; maintain records according to established procedures; prepare accurate documentation; recognize unusual or threatening conditions and take appropriate action; answer routine telephone inquiries; develop and maintain effective working relationships; apply principles to solve practical, everyday problems; demonstrate excellent hearing and diction.