(1) Performs communications functions; operates two-way radio to receive and transmit messages to appropriate personnel and dispatch appropriate personnel to locations; maintains contact and provides information to coordinate on-site activities of personnel; operates LEADS computer to send and receive messages and/or request and receive law enforcement data; receives and transmits calls for support services (e.g., hospital notification, towing services, utility/maintenance personnel, etc.); establishes priorities to the importance of answering calls/complaints; collects information regarding crimes or emergency situations in progress and relays information to appropriate personnel; receives and screens emergency telephone calls; enters and retrieves information into and from computers.

(2) Compiles and maintains records and reports regarding communication activities; prepares correspondence, forms, and other documents such as memoranda and other material requiring judgment as to content, accuracy, and completeness.

(3) Prepares and maintains related records; prepares and maintains information of a confidential or sensitive nature; maintains offense and arrest records according to established procedures; prepares activity reports; prepares, indexes, and files assigned records and documents; maintains report filing system; retrieves documents and files; keeps track of various information such as traffic lights out, hydrants out, and streets closed, and keeps emergency personnel informed.

(4) Performs various clerical functions (e.g., maintains equipment, shreds no longer needed classified documents; inputs data into standard office and department forms, both manual and automated).

(5) Maintains personal and professional competence and awareness; maintains required certifications; attends professional education and training sessions, seminars, and workshops.

(6) Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions.

(7) Demonstrates regular and predictable attendance.

(8) Performs other related duties as required or assigned.