 Participate in special projects as assigned; collect and compile a variety of administrative and/or technical information; prepare report of findings.
 Develop, revise and maintain operating and administrative procedures; develop forms and reports for departmental use.
 Order, maintain and reconcile office supply purchases; maintain office equipment and materials.
 Create, edit and update departmental information on internet and intranet.
 Receive, review and process payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll; process personnel transactions for new hires, promotions and transfers; track performance evaluations.
 Design and develop marketing materials and other outreach and informational documentation regarding department services, processes and procedures.
 Maintain awareness of current issues in assigned areas of responsibility.
 Research data and compile information to be used in special projects and comprehensive reports.
 Sort and distribute time sensitive or confidential mail for follow-up as necessary; independently respond to letters, electronic communication and general correspondence on behalf of the department director.
 Coordinate and make travel arrangements for a department director, Assistant City Manager and key staff; maintain appointment schedules and calendars; organize and arrange meetings, conferences and civic functions.
 Develop, maintain and archive a variety of files and records for information related to a department; maintain manuals and update resource materials.
 May supervise, plan, prioritize, assign, and review the work of clerical staff; participate in the recommendation of the appointment of personnel; provide or coordinate staff training; and work with employees to improve performance.
 Evaluate, develop, implement and maintain systems and procedures for the efficient operation of assigned area including recommendations for procedural changes affecting staff.
 Participate in budget preparation and administration; prepare cost estimates for budget recommendations, as assigned; submit justifications for budget items; monitor and control expenditures; reconcile department credit cards.
 Prepare, distribute, and post agendas and minutes for a variety of meetings including City Council, Boards, Committees, Commissions, Authority Boards and other civic organizations; provide additional administrative support, including acting as Secretary, as necessary which may include the transcription of recorded or written information.
 Operate a variety of office equipment and use a variety of software programs including word processing, spreadsheet, and visual presentation equipment as appropriate.
 Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
 Perform related duties as required.

KNOWLEDGE OF:

 Business English; letter writing formats and technical report preparation.
 Principles and procedures of fiscal and statistical record keeping and budget preparation and administration.
 Functions and organization of municipal government.
 Complex filing systems management and document administration.
 Applicable federal and state fair employment laws, rules and regulations.
 Principles of effective customer service.
 English usage, spelling, punctuation and grammar; business correspondence.
 Modern office equipment and procedures including use of word processing, database, and spreadsheet applications.