• Compile and maintain complex and extensive records to include statistical records; complete staff reports for oral and written communications.
• Review documents for completeness and follow appropriate steps for the retention of records, files and documents.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

ABILITY TO:

• Interpret and apply policies, laws and rules related to the assigned department.
• On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less.
• Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• Understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.
• Interpret and apply administrative and departmental policies, procedures, laws and regulations.
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Analyze office operations and technical problems, evaluate alternatives and recommend solutions.
• Maintain confidential data and information for executive staff.
• Independently prepare a wide variety of correspondence, brochures, spreadsheets and other materials.
• Interpret, apply and explain rules, regulations and laws.
• Compile and maintain complex and extensive records to include statistical records; complete staff reports for oral and written communications.
• Review documents for completeness and follow appropriate steps for the retention of records, files and documents.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EDUCATION and/or EXPERIENCE:

A typical way of gaining the knowledge, skill and abilities outlined above is:

Equivalent to an Associate’s degree with college course work in public administration, business administration or a related field and three years of progressively responsible administrative support experience, preferably within a public agency.

OTHER REQUIREMENTS:

Valid California driver’s license preferred.