• Represents the City as a member of professional associations.
• Maintains complete and current database of businesses operating in the City, utilizing computer terminal and all available technological tools. . Assist in the development of related ordinances.
• Oversees final collection and small claims action citywide, regularly representing various city departments.
• Operates computer terminals and/or personal computers to enter and maintain records of transactions and other related recording keeping systems.
• Supervises parking citation payments and related data with outside services.
• Performs related duties as required.

KNOWLEDGE OF:

• Principles and practices of accounting transaction and related financial record keeping.
• Principles and practices of effective customer service.
• Principles and practices of supervision
• Municipal billing procedures and related automated accounting systems.
• Collection techniques up to and including processing judgments obtained in Small Claims Court.
• Modern office practices and procedures, and equipment.
• Business software applications.

ABILITY TO:

• Understand and apply City and departmental policies, Municipal Codes, Master Fee Schedule and related procedures.
• Maintain a variety of customer accounting and office records and files
• Identify problems, evaluate alternatives and make logical decisions.
• Plan, assign, and coordinate the work of subordinate employees.
• Proofread and/or edit for errors in input and/or arithmetical calculations.
• Maintain confidentiality of information.
• Communicate effectively verbally and in writing.
• Establish and maintain effective working relationships and over the telephone.

EDUCATION AND EXPERIENCE:

Equivalent to graduation from high school and an Associates Arts degree from an accredited college with major course work in business administration accounting, finance or a related field; and four (4) years of increasingly responsible experience in the preparation and maintenance of data files and accounting/financial records, and including at least one year of lead or supervisory work experience. A Bachelor’s degree in an appropriate field may substitute for two (2) of the four (4) years of required experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.