City of San Rafael
Job class specification

Job title: Data & Infrastructure Manager

Summary:

The Data & Infrastructure Manager is responsible for improving the accessibility, availability, scalability of the City’s computer infrastructure; managing the design, configuration, administration and maintenance of the City’s computer infrastructure; assists in making government more transparent and effective through open data, mapping, and performance measurements.

This is an exempt, mid-management level position in the Department of Digital Service and Open Government. The incumbent exercises independent judgment in the planning, overseeing, and reviewing the functional areas of network and server administration, security, open data, performance measurement and geographic information systems.

Supervision received and exercised

This position reports to the Director of Digital Service and Open Government and may provide direct and/or functional supervision to subordinate staff.

Essential duties and responsibilities:

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned.

  • Prepares and assists with the development of strategic plans related to area of responsibility and addresses City-wide policy and management issues.
  • Builds and maintains motivated network and data teams, making sure there is an iterative plan to work towards.
  • Directs, oversees, and participates in the development of assigned services work plans; assigns work activities, projects, and programs; monitors work flow; reviews and evaluate work products, methods, and procedures.
  • Maintains the core and perimeter infrastructures.
  • Oversees the network for optimal performance and monitoring of live services and performance trends to identify potential problems or areas for improvement.
  • Oversees the restoration of normal service operation as quickly as possible and minimize adverse effects of incidents on business operations.
  • Provides technical leadership and architectural network design.
  • Develops and oversees the design of secure systems and advises security decisions.
  • Supports implementation of mission critical City-wide technology initiatives.