Resident Service Guide
A quick reference for permits, utilities, parks, and after-hours help.
This two-page guide is sample content created for an enterprise accessibility conversion demonstration.
Where to start
Use the table below to find the service window that matches your request. Staff can provide information in alternative formats and arrange language assistance when requested.
| Service | Available | Best contact |
|---|---|---|
| Permit questions | Mon-Fri, 8:00 AM-4:30 PM | Planning counter |
| Utility support | Mon-Fri, 7:30 AM-5:00 PM | Customer service |
| Park reservations | Online, any time | Recreation portal |
| After-hours issues | 24 hours | Non-emergency line |
What to have ready
Bring the property address or account number related to your request. For permits, include the project location and a short description of the work. Do not email sensitive payment information.
1
Request details
2
Contact preference
3
Relevant address
4
Needed accommodation