How to request help
Choose the most convenient option. The city will confirm next steps and provide a reference number when one is available.
1
Choose a service
Identify the department or service that best matches your question.
2
Describe the request
Share a concise summary, the relevant location, and the outcome you need.
3
Select a response method
Choose email, phone, or an in-person appointment. Standard service requests receive a response within two business days.
4
Keep the confirmation
Save the reference number so staff can quickly locate the request if you follow up.
Accessible service is part of the process
Riverton provides reasonable accommodations, language assistance, and alternate document formats. Request support when you first contact the city so staff can prepare before an appointment or deadline.
| Phone | 555-0100 |
| services@example.gov | |
| Office | 100 Civic Center Plaza |
| Relay | Dial 711 |
For emergencies, call 911. This guide is not an emergency service channel.