- Responds to requests for information and concerns.
- Serves as Acting Director of Library and Recreation when assigned.
Knowledge of:
- Principles, practices and methods used in public library philosophy, public art, parks, recreation, childcare or related field.
- Principles and practices of administration, management and programs.
- Principles and practices of personnel and facilities management and supervision.
- Principles and practices of budget preparation and administration.
- Marketing and outreach techniques.
- Grant writing and reporting; budgeting procedures and techniques.
- Change management; methods and techniques required for the effective delivery of services.
- Effective communication techniques including proper English usage, spelling, and grammar.
- Effective training techniques.
- Principles and practices of exceptional customer service.
Ability to:
- Plan, organize, direct, and review work of assigned staff; analyze complex administrative issues, evaluate options, and recommend effective courses of action.
- Evaluate the effectiveness of programs; supervise, train, evaluate, mentor, and coach employees.
- Effectively contribute to the work in a team environment; coordinate multiple projects and meet critical deadlines.
- Exercise sound judgment, initiative, and creativity.
- Write clear and concise letters, memos, reports, and informational materials; collect and interpret data for use in decision making and planning.
- Organize workflow; analyze complex and sensitive administrative, operational, economic and organizational issues.
- Use initiative and possess the capacity to accept increasingly responsible and challenging assignments.
- Be sensitive to and respect all segments of the community; communicate effectively, both orally and in writing.
- Relate effectively with those contacted in the course of work and develop and promote good public relations for the department.
- Learn and appropriately apply City and department policies, practices and terminology.
- Exemplify an enthusiastic, resourceful, and effective service attitude with the public, co-workers, and others contacted in the course of work.
Education and/or experience:
Any combination of experience, education, and training that would provide the ability to perform the typical tasks required. A typical way to obtain the knowledge, skills, and abilities would be:
- Five years of relevant professional experience including at least three years of management level responsibility including the supervision of professional, technical and support staff.
- Bachelor’s degree in a related field from an accredited college or university. Master’s degree preferred for the position assigned to the Library and Arts division.
- Any recent training such as academic courses and certification programs which are relevant to this job classification.