City of San Rafael
Job Class Specification
Job Title: Community Service Officer
SUMMARY
Relieves police officers of clerical duties by performing field and office tasks related to the investigation of various routine criminal activities; collects information and evidence; serves subpoenas; and processes fingerprints.
General supervision is provided by a Sworn or Civilian Supervisor. Responsibilities may include training and/or indirect supervision of lower level personnel.
This is an entry and journey level specialized police civilian classification and performs all duties required to effectively support police services. This classification is distinguished from the Police Civilian Supervisor classification, which is assigned as a unit supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties described are representative of those that must be met by an employee to successfully perform essential job functions. Additional duties may be performed as required. Reasonable accommodations may be made to enable individuals with a disability to perform the essential duties.
- Performs a variety of crime scene technician work, including crime scene and autopsy photography, scene diagramming, collection and packaging of evidence, videotaping and maintaining and securing crime scenes.
- Prepares reports of work performed, as well as various crime reports, including but not limited to: petty and grand theft with no suspects, vandalism, non-injury traffic accidents, stolen vehicles with no suspect information, recovered vehicles, tow and impounds
- Provides for VIN verification, municipal code enforcement, and 40610 CVC citation sign-off.
- Maintains and updates all personnel training records; coordinates the training activities of department personnel, including enrollment, travel and reimbursements; coordinates orientations for new employees; posts information to police records.
- Maintains and processes all alarm billing and inquiries; prepares monthly statistical reports for alarm calls.
- Assists the Property and Evidence Technician with maintaining and disposing of evidence.
- Maintains budget and orders equipment, uniforms and inventory for Training Unit and CSI Team.
- Receives and records physical evidence recovered from crime scenes.
- May assist in field investigations of routine criminal activities with no suspect contact (Patrol).
- Observes and reports hazardous conditions, obstructions to traffic, accidents, and other emergencies.
- Recovers stolen vehicles where found unattended.
- Picks up and returns abandoned or stolen bicycles or other found property as assigned.
- Gives home and business security presentations to senior citizens, financial institutions, community groups, and victims of crime.
- Completes and files police forms such as accident reports, arrest records, evidence cards, and attendance records and schedules.
- Appears in court to present evidence and testimony in connection with criminal prosecution and/or civil cases; serves writs, warrants, subpoenas and other legal documents.
- Gives information to public, over phone or in person, concerning arrests, missing persons, or other police related business.