City departments; public, private, and non-profit agencies; and community organizations.

  • Provide information and regular updates to the Assistant City Manager, City Manager, City Council, community and other agencies about the Division and its programs and services.
  • Research and secures new sources of public, private, and nonprofit funding to support homelessness solutions and community service strategies.
  • Serve as staff on a variety of boards, commissions, and committees including to provide technical and professional advice; prepare and coordinate reports and presentations for City Council, community groups, and other agencies as necessary; ensures timely action on City Council directives and initiatives.
  • Develop and maintains partnerships with regional and county agencies, private and non-profit organizations.
  • Support county and region wide programs and initiatives aimed at resolving homelessness.
  • Track relevant legislative measures relating to homelessness and community service programs and funding.
  • Oversee public outreach and communications; engages the community for feedback on an ongoing basis, with particular attention to reaching underrepresented groups; regularly maintain the City’s online, newsletter, and social media presence on the work of the Division.
  • Work with consultants and vendors and manages related timelines and outcomes.
  • Partner with Marin County to administer the Community Development Block Grant Program (CDBG), and other homelessness related programs and services.
  • Measure the efficiency and effectiveness of programs and implement quality improvement measures.
  • Provide oversight and lead in the development and implementation of the City’s Homelessness Response Strategic Plan.
  • Develop and maintain records, statistics and reports on Division related activities.
  • Attend and participate in professional group meetings; maintaining awareness of new trends and developments in the field of planning, building, code enforcement, housing and economic development; incorporates new developments as appropriate.
  • Responds to and resolves difficult and sensitive citizen inquiries and complaints.
  • Represent the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
  • Foster an environment that embraces integrity, service, inclusion and collaboration.
  • Be an integral team player, which involves flexibility, cooperation, and communication.
  • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
  • Perform related duties as assigned.