Knowledge of:

Operational characteristics, services, and activities of Community Services Division functions. Applicable federal, state, and local laws, rules, codes, and regulations applicable to the areas of assignment. CDBG program legislation and regulations, including monitoring and assessment techniques, contract compliance and auditing, project development and management, and interpretation of program regulations. Principles and practices of program development and administration. Principles and practices of policy development and implementation. Principles and practices of leadership, customer service, motivation, team building and conflict resolution. Modern principles, practices, and techniques of homelessness response, outreach, and program design. Principles and practices of municipal budget preparation and administration. Principles of supervision, training, and performance evaluation. Personnel policies and practices. Pertinent federal, state, and local laws, codes, and regulations. Modern office practices, methods, and computer equipment including relevant software programs. Oral and written communication skills; business English including vocabulary, spelling, and correct grammatical usage and punctuation.

Ability to:

Organize and direct Community Services Division operations, ensuring compliance with City policies and procedures, local, state and federal laws and regulations. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Gain cooperation through discussion and persuasion. Interpret and apply City and department policies, procedures, rules, and regulations. Supervise, train, and evaluate personnel. Oversee and participate in the management of a comprehensive planning program including current and advanced planning activities and projects. Analyze complex planning issues, evaluate alternatives, and reach sound conclusions. Exercise sound independent judgment. Adjust operating procedures as necessary to improve organizational effectiveness. Prepare clear and concise administrative and financial reports. Research, analyze, and evaluate new service delivery methods and techniques. Review and prepare ordinances, resolutions, and other legal documents. Interpret and apply federal, state, and local policies, laws, and regulations. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Communicate clearly and concisely, both orally and in writing.

Education and experience:

Any combination of education, experience, and training that would provide the best qualified candidates. A typical way to obtain the knowledge and abilities would be:

Education: Possession of the equivalent of a bachelor’s degree from an accredited college or university with major coursework in public administration, public policy, public health, urban policy, business, economics, psychology, sociology or another field of study applicable to the responsibilities and requirements of this job class. Possession of a master’s degree is desirable.