Job title: Business license examiner

Summary

Under direct supervision, performs field and office functions related to the city’s business license program.

Distinguishing characteristics

This classification is characterized by the responsibility to provide field inspections at construction sites and other business locations verifying that the business licenses of contractors and subcontractors and other businesses operating in the city limits are valid. Incumbents follow general guidelines and technical and administrative standards, bringing problems and potential solutions to the attention of the supervisor. Review of work is on an occasional basis.

Incumbents of this classification are required to work primarily in the field driving to construction sites and other business locations inspecting for valid business licenses, with some office work directly related to the field activities.

Essential duties and responsibilities

This list is intended to be illustrative and does not represent an exhaustive list of duties and responsibilities. Incumbents may not perform all duties and responsibilities listed. Other duties may be assigned.

• Visits job sites, commercial locations and downtown office complexes to inspect business licenses of contractors, subcontractors, service providers and other in-city businesses to ensure compliance with San Rafael Municipal Codes.
• Informs individuals of business license code provisions, explains and interprets municipal codes and procedures in an effort to seek timely compliance.
• Issues notices, and administrative citations for compliance failures.
• Advises proprietors concerning license renewals, answers oral queries, and provides other information regarding business license requirements.
• Assists with the coordination of related violations with other agencies and City department.
• Make presentations in Small Claims Court.
• Operates computer terminals and/or personal computers to verify business license status and to maintain basic records and reports.
• Performs related duties as required.

Knowledge of

• Construction industry.
• Basic office practices and procedures.
• Record keeping procedures.
• Principles and practices of effective customer service.
• Small Claims Court procedures.
• Business license codes and policies.

Ability to

• Understand and apply City and departmental policies, codes and procedures.
• Operate a variety of office machines including personal computer, calculator and telephone.
• Use correct English grammar, spelling and punctuation.
• Understand and carry out verbal and written instructions.
• Communicate effectively verbally and in writing.
• Work cooperatively with others.