• Prepare and administer complex budgets.
• Lead interdepartmental committees and work programs.
• Define a compelling vision and design a measurable strategy to achieve that vision.
• Negotiate and assess complex proposals and contracts.
• Motivate cross-functional teams to build the right thing.
• Be curious, empathetic, and like to get to the root of a problem.
• Act as an empathetic coach, mentor, and advocate who helps partner with department staff to develop the skills to manage their own products.
• Work in a consulting capacity as well as running a product directly.
• Mentor and develop staff using a supportive and collaborative approach on a consistent basis.
• Communicate clearly and concisely and make effective public presentations.
• Explain technical concepts and processes in an understandable manner to end users.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
• Deliver high ethical standards, be excited to work in the public interest, and serve the city staff and residents of San Rafael with humility, respect, and transparency.
• Work calmly and effectively under stressful situations.

EDUCATION and/or EXPERIENCE:

Equivalent to graduation from an accredited college or university with a degree in computer science, information systems, information technology, public policy, business, public administration, or closely related field and three years of experience working as a product manager for a digital product that is in use by people today. One year of experience serving as a lead or in a supervisory or management capacity is desirable. A Master's Degree is preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video displays. The