The Broker shall provide ongoing support to the County including:
- Development of an annual service calendar with regular review meetings
- Negotiation of coverage terms, conditions, and premiums with insurers
- Placement of insurance coverage with qualified insurers
- Monitoring the insurance marketplace for new coverage options or emerging risks
- Providing day-to-day insurance consulting and advisory services
- Review of County contracts to evaluate insurance requirements
- Review insurance policies for conformity with proposals and obtain necessary corrections
- Review binders, certificates, endorsements, premium audits, and related documents for accuracy
- Deliver policies, endorsements, and documentation in a timely manner
- Prepare certificates of insurance upon request
- Monitor insurer financial strength and notify the County if any insurer’s rating falls below A- by A.M. Best
- Assist the County in maintaining underwriting information required by insurers
Claims Support Services
The Broker shall provide claims advisory services including:
- Providing periodic loss data and claims summaries to the County
- Analyzing claims trends and identifying loss drivers
- Monitoring claims handling by insurers
- Assisting with claim submissions and interpretation of policy coverage
- Attending claims review meetings upon request
- Reviewing claim reserves and notifying the County of significant changes
- Monitoring complex or high-value claims and advocating on behalf of the County
- Coordinating loss control surveys where appropriate
3. Compensation Disclosure
The selected Broker shall fully disclose all forms of compensation related to the County’s insurance program.
Compensation may include:
- Annual brokerage fee paid by the County.
- Commissions paid by insurers.
- Combination of fees and commissions.
Proposals must clearly identify:
- Annual service fees (if applicable)
- Commission percentages by coverage line
- Any administrative or consulting fees