New Jersey American Water, the “Trusted Source for Everything Water”
New Jersey American Water is the largest investor-owned water and wastewater utility in the state. We provide service to approximately 2.8 million people in 190 communities across 18 counties. We have been providing water service to communities in New Jersey for more than a century and began serving the Borough of Somerville in 1937. Our parent company, American Water Works Company, Inc. (“American Water” or “AWK”), is the largest and most geographically diverse, publicly traded water and wastewater utility company in the United States. At American Water, success is driven by a single, overriding purpose: to KEEP LIFE FLOWING for more than 14 million people across 24 states every day.
New Jersey American Water delivers safe, clean, reliable, and affordable water and wastewater service because our customers, employees, partners, and the people and institutions that invest in us deserve nothing less. Our customers are at the center of everything we do and every decision we make.
As a business, New Jersey American Water brings solutions to communities that are facing a variety of challenges, invests capital, leverages scale and efficiencies, and brings value to the communities it serves.
New Jersey American Water owns and/or operates wastewater systems in more than 20 communities in New Jersey, serving more than 70,000 customer connections. We employ more than 850 individuals, including water quality specialists; distribution, collection, and field service personnel; plant operators; meter readers; and engineers to carry out the company’s foremost responsibility of providing high-quality, reliable water and wastewater service to our customers. Our team of experts regularly monitor, maintain, and upgrade our facilities to help keep them operating efficiently and to meet all regulatory standards. Please see Appendix A for more information about New Jersey American Water.
Additionally, we are committed to helping the communities we serve be more vibrant places to live, work, and play. Our community involvement draws on the unique talents of our employees as well as the resources of our business. We do this best through:
- Partnering with local government, community organizations, and schools to help educate our customers on environmental stewardship and watershed protection.
- Providing existing and new businesses the confidence to invest in a community with a dependable water and wastewater system ready to meet their business needs.
- Offering financial assistance to customers in need through New Jersey American Water’s H2O Help to Others Program™. This program is available to our customers whose annual income is at or below 300 percent of the Federal Poverty guidelines. The monthly fixed service charge on the customer’s water and wastewater bill is waived for those who qualify. The program is administered by New Jersey SHARES.