Table of Contents

SECTION I – EXECUTIVE SUMMARY

a.
Executive Summary 1
b.
Bid Form #1 | Letter of Qualification 2
c.
Bid Form #4 | Letter of Intent 3
d.
Bid Form #2 | Bid Bond 5

SECTION II – TECHNICAL QUALIFICATIONS & EXPERIENCE

e.
New Jersey American Water | “Trusted Source For Everything Water” 13
f.
Operational Excellence 14
g.
Acquisition Experience 15
h.
Staffing Plan 18
i.
Regulatory Compliance 25
j.
Safety 25
k.
Corporate Initiatives 26

SECTION III – FINANCIAL BID

l.
Bid Form #3 | Purchase Price 27
m.
Rate Plan 28

SECTION IV – BUSINESS BID

n.
Financial Strength 30
o.
Capital Investment 32
p.
Customer Service 34
q.
Community Engagement 36

APPENDICES

APPENDIX A | About New Jersey American Water
APPENDIX B | Acquisition Experience
APPENDIX C | Staffing Plan
APPENDIX D | Draft Agreement of Sale Markup
APPENDIX E | Audited Financials
APPENDIX F | Bid Forms
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