- Evaluate applicable COPE information and identify material underwriting hazards.
- Provide the completed asset inventory in searchable electronic format, including Excel or another commonly used database format, and PDF.
- Provide an annual asset schedule review as part of the renewal process.
- The County shall retain ownership of the complete electronic asset inventory, including data, photographs, inspection reports, COPE information, schedules, and related deliverables, and shall have the right to use and provide such data to a successor broker.
- Assist in the design and implementation of the County’s insurance and risk management program
- Evaluate the County’s current insurance program and recommend enhancements where appropriate
- Develop insurance marketing strategies for renewal cycles and competitive bid processes.
- Provide recommendations for risk mitigation and loss prevention
Ongoing Brokerage Services
The Broker shall provide ongoing support to the County including:
- Development of an annual service calendar with regular review meetings
- Negotiation of coverage terms, conditions, and premiums with insurers
- Placement of insurance coverage with qualified insurers
- Monitoring the insurance marketplace for new coverage options or emerging risks
- Providing day-to-day insurance consulting and advisory services
- Review of County contracts to evaluate insurance requirements
- Review insurance policies for conformity with proposals and obtain necessary corrections
- Review binders, certificates, endorsements, premium audits, and related documents for accuracy
- Deliver policies, endorsements, and documentation in a timely manner
- Prepare certificates of insurance upon request
- Monitor insurer financial strength and notify the County if any insurer’s rating falls below A- by A.M. Best
- Assist the County in maintaining underwriting information required by insurers
Claims Support Services
The Broker shall provide claims advisory services including:
- Providing periodic loss data and claims summaries to the County
- Analyzing claims trends and identifying loss drivers
- Monitoring claims handling by insurers
- Assisting with claim submissions and interpretation of policy coverage
- Attending claims review meetings upon request
- Reviewing claim reserves and notifying the County of significant changes
- Monitoring complex or high-value claims and advocating on behalf of the County