Registration information

Registration information

• Only one family per registration form.
• All registrations are taken on a first-come, first-served basis.
• Programs/classes may be canceled if there is a low enrollment.
• Waiting lists will be established if a program is full. If waitlisted, we will notify you if space becomes available. Do not attend the first class if you have not been notified.
• Returned checks will incur a $25 service charge.
• Registration for the School-age Child Care Program is conducted at the various school sites. For more information, please refer to page 16.

Refund policy

Full refunds will be issued if the activity is canceled by the Department. Refund requests received at least 14 days prior to the start of the class or program will receive a refund less a $25 administrative fee, per refund request. No refunds will be issued for requests received less than 14 days prior to the start of the class or program, or for non-attendance, one-day workshops, pool admission, or trips.

Requests to transfer an existing registration to a different class or activity must be received at least 14 days prior to the start of the class or program and will be accommodated based on class availability. We are unable to process transfer requests received less than 14 days in advance of the program. For swim lesson refunds, please see page 39.

Payments and ways to register

Credit cards

We accept Visa, Mastercard and Discover for online, mail-in and walk-in registration.

Checks

We accept checks for walk-in and mail-in registration.

Cash

We only accept cash for walk-in registration.

Online

To create a family account, visit the City of San Rafael’s registration website at www.cityofsanrafael.org/recreation. We accept credit cards, which are recorded at the completion of the transaction.

Mail-in

Please do not send cash! We will not call you to confirm your registration; however, we will mail receipts. Mail-in registrations will be processed beginning at 9:00am on Wednesday, August 10, regardless of mail-in date. Mail to: San Rafael Community Center, 618 B Street, San Rafael, CA 94901, Attn: Registration.

Walk-in registration

You may register in-person at the following locations during posted business hours:

Quality assurance policy

We welcome your feedback. If, after attending the first class, you are dissatisfied with the quality of the class/program, please contact us immediately. If you contact us prior to the second class, we will issue you a full refund.

Resident status

A resident is any person with a residential San Rafael mailing address. A San Rafael P.O. Box or business address will not be accepted as proof of residency. A non-resident is someone who lives in another city.

Scholarships

Limited scholarships available. For more information visit cityofsanrafael.org/recreationscholarship/

Access & inclusion

The City of San Rafael invites people with and without disabilities to enjoy our sites, facilities, and programs. Do you have any special needs that require specific accommodations, so you can fully participate in one of the City’s programs? If so, please contact our Library & Recreation Department office at (415) 485-3333.

Contact us

Any questions? Need assistance? Please call (415) 485-3333 or email recreation@cityofsanrafael.org